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Careers

Build a life you love at proctor loan protector

We’re a company of talented teammates who are committed to protecting our clients’ portfolios and providing the best customer service experience for their borrowers. 

See Available Positions

Benefits

At Proctor Loan Protector, we focus on helping teammates create and maintain a life they love. Some benefits our teammates value include flexible schedules and financial security for growing families, tuition reimbursement for lifelong learners, student loan repayment for graduates, career advancement for emerging leaders, competitive pay and supportive supervisors. 

401(k) +Matching

Health Insurance

Medical, Dental, and Vision

Employee Stock Purchase Program

Flexible Schedule

Tuition Reimbursement

You belong at Proctor Loan Protector

At Proctor Loan Protector, our teammates play an integral role in the mortgage servicing industry. We’re in the business of providing lender-placed insurance and performing insurance tracking services for our clients. This means that we have a critical role in caring for our clients’ borrowers, handling the most important investment they may have in their lifetime: their home.

All our roles at Proctor Loan Protector have impact – here you can genuinely help people navigate the process in protecting their home. Whether you’re engaging directly with our clients or working behind the scenes, your efforts contribute significantly to our mission. At Proctor Loan Protector, we believe that every position brings value, shaping positive outcomes for our clients and their borrowers. Your work here does more than just fulfill a job description: it helps clients, secures investments, and makes a difference.

Join our company where you can build a life you love while doing work that truly matters.

Our Values

Diversity, Inclusion, & Belonging

We are passionate about embracing and celebrating our teammates’ diversity and unique talents. We strongly believe that a culture fostering inclusion and belonging builds a team that thrives on diversity of talent, which helps deliver innovative solutions for our clients. As a federal government contractor, we adhere to an affirmative action plan that prioritizes diversity in our hiring practices. Proctor Loan Protector has been recognized as a Veteran-Friendly Employer.

Our Teams

Call Center

This isn’t your typical call center. The essence of service is redefined as our teammates become experts in the field, empowered to solve the unique problems of the borrower at the other end of the line. With thorough training, you’ll be enabled to handle a spectrum of calls with empathy and knowledge. Go beyond simply answering calls; become the support for guiding our clients’ borrowers towards protecting their most cherished asset—their home.

Insurance & Claims Processing

Our insurance and claims processors are a critical component to the insurance tracking services we provide. This role requires proactive thinking, an understanding of our operations, and a sense of urgency to act timely. Our processors ensure that insurance documents and claims are handled accurately and promptly, navigating through the process.

Quality Control

Step into a role where precision meets purpose in our Quality Control team. This position is for those who excel in accuracy, are detail-oriented, and have a keen analytical eye. Your mission is to ensure the correctness of our operations, taking ownership of errors and working within strict SLAs to prove our commitment to excellence. You’ll be pivotal in creating a feedback loop that drives continuous improvement across our processes.

Join Our Team

Proctor Perks

Proctor Loan Protector is a meritocracy – hard work is recognized and rewarded.

  • Spirit Weeks
  • Holiday Celebrations
  • Surprise Food Drops: Fruit, Donuts, Popsicles, Pizza, Bagels, Luncheons
  • Volunteer Opportunities
  • Team Building
  • Incentive Programs
  • Referral Bonuses
  • Teammate Recognition

What Our Teammates Say

What do I love most about working for PLP?
Well, that is easy!  The people!  The teammates here are truly that… teammates.  We truly care about each other; we collaborate and learn from each other. 

I think there are other GREAT reasons to be attracted to this company too:  growth (make your career what you want to make of it…it’s up to you), culture (friendly, collaborative, supportive, caring), diversity (teammates come from all backgrounds and experiences and we value each and every one here), but most of, surrounding yourself with amazing people!

Caroline Clayborne, Talent Acquisition Manager

During my 13 years with Proctor Loan Protector, I have worked with strong teams that supported my personal growth and career advancement. I joined Proctor Loan Protector as an Insurance Associate where I gained firsthand knowledge of our business. Looking for further career advancement I leveraged our tuition reimbursement program when I obtained my master’s degree.

The application process for the program was easy, and the funding could be applied to my courses however I chose. I am proud to support a company that supports their teammates.

Andrew Floury, Regional Vice President Client Relations