IIM (Intelligent Insurance Manager)
Intelligent Insurance Manager
We named our insurance tracking application Intelligent Insurance Manager (IIM) because it does exactly that: intelligently manage your borrower’s insurance so you have full confidence that your portfolio is properly handled.
When servicers outsource their insurance tracking operations to Proctor Loan Protector, they get access to our proprietary insurance tracking system, IIM.
Built in-house by a team of application developers and IT professionals, IIM tracks residential and commercial loans for insurance purposes. IIM is scalable and configurable, using state-of-the-art technology to prevent borrower harm, minimize consumer complaints, respond to regulatory changes, and allow complete transparency for vendor management and quality assurance.
IIM Features
view insurance documents
view borrower correspondence
listen to recorded borrower phone calls
check on
claim status
monitor
transaction history
generate vendor management reports
IIM Benefits
Transparency in Vendor Management
Memorialization of all borrower touchpoints accessible at any time to conduct independent vendor management.
Thorough Servicing System Integration
Seamless data flow between IIM and your servicing system in order to track and maintain accurate insurance records.
Built for Compliance
Tight controls related to borrower notifications, lender-placement, cancellation, refunds of lender-placed insurance, evaluation of adequate coverage, and changes in flood zones.
Mitigates False Placement
Configurable and agile to respond to regulatory changes, maintain compliance, and mitigate borrower harm.
Proprietary and Scalable
Supported by a robust, in-house team of developers and investment in automation & enhancements.
Technology Best Practices
Following strict technology protocols for a properly developed and secure system.
Demos
IIM - Intelligent Insurance Manager(Length: 36 Seconds)
We'll show you how our proprietary tool intelligently tracks insurance.
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More IIM Information
CHOOSING A TECH SAVVY INSURANCE VENDOR
As third-party vendors continue to be an extension of the servicer, it’s imperative that a servicer selects a lender-placed insurance vendor that operates as a partner. Here are the questions servicers should ask when evaluating a vendor’s commitment to investing in technology that supports the vendor’s infrastructure, IT security, and tracking system.
Learn MoreKEY CONSIDERATIONS FOR A SUCCESSFUL INSURANCE TRACKING IMPLEMENTATION
When considering a lender-placed insurance provider and insurance tracking partner, seek a solution that leverages technology best practices balanced with a team of experts who can ease the burden of the implementation. Here are the three things to consider for a smoother implementation.
Learn More